Frequently Asked Questions

What is so unique about the Pet Teek™ Pet Carrier? The Pet Teek™ Pet Carrier is a cross between a sling and a more structured front carrier, providing the positions and benefits of both. Pets can be snuggled and carried upright. There are three versatile positions. Also, unlike traditional slings which are comprised of one sash or loop of fabric, the Pet Teek™ Pet Carrier's second loop secures your pet snuggly to your body providing extra safety while on the go. And, unlike most slings which concentrate your pet's weight load on one shoulder, the Pet Teek™ Pet Carrier's unique criss-cross design and sliding support band distributes your pet's weight across both of your shoulders and back providing back support. No more back or neck pain. The wide cross stretch fabric can be spread over your shoulders to further distribute your pet's weight.

Until what weight can the Pet Teek™ Pet Carrier be used? Our Pet Carrier is tested for quality and safety for pets from birth to 25 pounds. Is the Pet Teek™ Pet Carrier safe? Our Pet Carrier is tested for quality and safety under FHSA and ASTM baby regualtion guidelines. Every person who uses our Pet Carrier must read the instructions and warnings before using the Pet Teek™ Pet Carrier. How do I wash my Pet Teek™ Pet Carrier? The Pet Teek™ Pet Carrier is 100% cotton knit and machine washable and dryer safe. Please follow these simple washing instructions: Machine wash cold, Wash with like colors only. Use only non-chlorine bleach when needed. Tumble dry low. Make sure to wash separately before first use. Will my Pet Teek™ Pet Carrier shrink after washing? The Pet Teek™ Pet Carrier is made of 100% cotton knit and is NOT pre-shrunk. Accordingly, the carrier may shrink slightly after washing. However, the cross stretch of the cotton fabric enables our carrier to conform close to its original size. For true size, wash and tumble dry before first use. What size Pet Teek™ Pet Carrier should I buy? Please see our sizing instructions. However, if there is a size difference between users we recommend purchasing two carriers. If you are in-between sizes, we recommend you choose the smaller size. Where can I Purchase the Pet Teek™ Pet Carrier? Please Contact us by phone, email, or mail. Go to Shop Do you have a retail and wholesale program? Yes we do. Please contact us at info@petteek.com for more information about retail and wholesale. Can I use Pet Teek™ Pet Carrier right away with a newborn? Yes. Our pet carrier is safe and secure for pets from birth to 25 pounds. Please read all instructions and warnings before using our carrier. Is the Pet Teek™ Pet Carrier adjustable? Our carrier is available in sizes S, M, L and XL. We have designed our Pet Carrier to ensure the safety and comfort of both parent and pet. The Pet Teek™ Pet Carrier has NO buckles, rings, snaps, metal or plastic hoops that could potentially come undone. When the correct size carrier is purchased, our Pet Carrier is structu Why is the Pet Teek™ Pet Carrier comfortable and supportive for my back? Unlike most slings which concentrate your pet's weight load on one shoulder, the Pet Teek™ Pet Carrier's unique criss-cross design and sliding support band distributes your pet's weight across both of your shoulders and back, providing much needed back support. The wide cross stretch cotton fabric can be spread over your shoulders to further distribute your pet’s weight. Our unique design offers the wearer a 100% cotton carrier with NO buckles, snaps, rings or hardware, that would otherwise make pet wearing complicated and uncomfortable. Can my partner and I wear the same carrier? The Pet Teek™ Pet Carrier is offered in sizes S, M, L and XL. Please refer to our sizing chart to determine if you and your partner can wear the same size carrier, or if it is beneficial for you to order two different size carriers. We strongly recommend that each user finds the right fit. Can the Pet Teek™ Pet Carrier be used for my newborn pet? Yes, it can. Newborn pets enter the world with fragile , easily over-stimulated nervous systems. Parents attempt to find the proper balance to provide their newborn pet with the sensory nourishment he or she requires for optimal development, while simultaneously avoiding over stimulation. Newborn pets that are carried in our Pet Teek™ Pet Carrier experience the stimulating sounds, sights and smells that their parent experiences, while at the same time, being tightly swaddled in a secure and comfortable position, providing safety and assurance to the newborn pet. Our carrier offers a gentle way of transitioning your pet from the calm environment of its mother's womb to that of the outside world living with you. Before using any Pet Carrier, always make sure you consult with your veteranarian regarding any health complications your newborn pet may be experiencing. I purchased my Pet Teek through a retail location or a different online store, and I need to exchange or return my carrier, can this be done through the Pet Teek site? Customers that purchase their Pet Teek carrier through any retail or E-commerce store outside of the Pet Teek website should direct their refund or exchange questions to the respective entity where the carrier was purchased Can the Pet Teek™ Pet Carrier be used for pets with special needs? Yes, it can. It is well known that pets with disabilities benefit from the extra stimulation of being carried close to the wearer, especially during the infant stage. The Pet Teek™ Pet Carrier creates the ideal environment for development and growth. Wearing your pet in the Pet Teek™ Pet Carrier enables your pet to join you while you travel, take walks, shop, and go about many of your daily activites. Your pet can thus still receive sensory nourishment and stimulation, outdoors and indoors, while comfortably snuggling close to your body. How do I order a Pet Teek™ Pet Carrier? Please Contact us by phone, email, or mail. Go to Shop Tienen ayuda en Español? Si. Llame al 1.866.738.8335, extension 7 o escriba a olga@petteek.com What is your return and exchange policy? You may return or exchange your Pet Teek™ Pet Carrier on phone and WEB SALES only. Click here for information Our Address is: Pet Teek, LLC Attn: Returns Department 3840 N 51st Ave Hollywood, FL 33021 Toll free: 1-866-PET-TEEK Fax: 954-239-1038 info@petteek.com Do you ship internationally? For International Sales please contact our Export Manager: Romac Export Management Corporation 2242 South Hobart Boulevard Los Angeles, California 90018-2149 Phone: 001-323-734-2922 RomacXport@aol.com www.romacexport.com